International expert in the NLI domain. He has lived and worked in seven countries and speaks six languages. Johan is one of the pioneers of the Chatbots that he initially developed, at Artificial Solutions, for IKEA. As an early innovator, he created a new market around Natural Language Interaction, “NLI”, while this technology was still in its infancy. He founded and developed an international technology company dedicated to customer service optimization: “CSO”, with offices in 7 countries and clients on four continents. The Natural Language Interface is intended to become a mainstream technology. It revolutionizes customer support and the way we interact with devices and services. For example, Apple (Siri), Microsoft (Cortana), Google (Google Now) and Facebook (M).
Following a successful IPO with Artificial Intelligence, Johan created Jabberbrain, a software company that aims to bring NLI within the reach of organizations that want agile, easy-to-use, and rapid deployment solutions. Today he is also participating in the Pershing AI adventure.